💬Help & FAQ

Genreach is an AI content studio: generate images, videos, scripts, voiceovers and idea lists, then publish them straight to TikTok and YouTube — in 20 languages.

No. Every new account gets 80 free credits and access to the core tools (images, slideshow videos, scripts, voiceovers, ideas) plus auto-publishing — no credit card required.

From the dashboard, pick a generator (e.g. Image or Video), describe what you want, and hit ✨ Enhance to preview how we'll interpret it before spending credits — then Generate.

Credits are what generation costs. Different outputs cost different amounts (a quick image is cheap; HD or multi-scene video costs more) — the exact cost is shown on each generator before you run it.

More monthly credits, no Genreach watermark, and the premium generators (Content Pack, Motion & Talking-head video, Voice Cloning, Clip Repurposer, AI Dubbing, Autopilot, Brand Kit). See the plans.

Yes — cancel from the Billing page anytime; you keep access until the period ends.

Connect your account once on the Connections page, then open any finished video and hit Publish (or schedule it for later). Auto-publishing is free on every plan.

Publishing and scheduling are free on every plan, but the free tier has soft volume limits: you can connect up to 3 social accounts and keep up to 10 posts in your schedule queue. Paid plans are unlimited. (Publishing right away isn't queue-limited.)

Yes — choose “Schedule for later” when publishing, and track everything on the Content Calendar.

Free: images, slideshow videos, scripts, voiceovers, content ideas, and auto-publish/scheduling. Paid: Content Pack, Motion & Talking-head video, Voice Cloning, Clip Repurposer, AI Dubbing, Autopilot, and Brand Kit (removes the watermark).

Set a niche and a cadence and Genreach automatically generates fresh videos and publishes them to your account on a schedule, hands-free. It's a paid feature and spends credits as it runs — pause it anytime.

Yes — clone your voice on the Voices page (with your consent) and set your logo + end card via Brand Kit in Account. Both are paid features.

20 languages with native voice + captions — including English, Spanish, Portuguese, Indonesian, Vietnamese, Turkish, Arabic, Hindi, Russian, German, French, Japanese and Chinese. Set yours per generation or in Account settings.

Yes — social tokens are stored encrypted on our backend, never shown or shared, and you can disconnect any account at any time. See our Privacy Policy.

Open any item in your Library and click Download — it saves the full-resolution file.

No. Credits reserved for a job that fails are returned automatically; check your balance on the Billing page.

Email us at [email protected] and we'll get back to you.